Webull, which is praised as a commission-free trading platform for retail investors, has recently seen increasing reviews about an unreliable platform, poor customer support, and dubious fee disclosures. It appears that while Webull is a popular trading platform for many beginner traders, based on recent user reviews, it may not have as many benefits for investors as advertised.
Website – https://www.webull.com/
Website Availability –Yes
Address – 44 Wall Street, Suite 501, New York, NY 10005, United States.
Warning – Financial Conduct Authority(UK)
Domain Blacklisted Status – It seems there is no direct mention of this domain being on a blacklist.
Glitchy Trading Interface and Misleading Trade Limits
There are multiple reports of Webull users claiming issues with the glitchy trading interface, particularly with day trading limits, when traders did not have an accurate count of day trades because of holidays negatively impacted day trading. This resulted in not intentional violations and unintended limits. With no trading safeguards in the app, as well as vague limits on trading restrictions, users lost trade funds and trades were denied.
Customer Support Gripes
A recurring theme with many users is the lack of usefulness of Webull customer support. Investors say they experience sarcasm when they finally speak to anyone after experiencing issues with their account, a bad trade, or a dispute concerning a Webull fee. Webull doesn’t put any focus on the client experience like many of its regulated peers do, and their atrocious reviews date all the way back to their web experience and vague, bad metrics available to users.
Hidden Fees And Margin Call Drama
Traders, too, had complaints. They complained about receiving margin calls abruptly, and receiving fees upon their accounts being opened that neither they or Webull were privy to during onboarding. When users enquired about fees, Webull simply points the finger back at the user and refuses to assist or clarify honestly upfront, leaving many clients understandably frustrated and financially exposed.
Frequently Asked Questions
Q1: Is Webull a regulated platform?
A: Yes. They are registered with US regulators; that being said, regulation does not imply service or reliability.
Q2: Do glitches happen frequently on the platform?
A: Many users have noted glitches with the interface affecting trades and day trade count.
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