At Lycan Retrieve,we respect your personal information and privacy. This When you use our services, visit our website, or engage with us in any other way, your data is collected, used, stored, and protected according to our privacy policy.
1. Who This Policy Covers
This policy covers:
- Potential Clients: Those who get in touch with us with a question about our services.
- Clients: Visitors who have executed a contract for our Claims Management Services.
- Website Visitors: Anyone visiting our site.
- For the sake of clarity, “you” means any of the above and “we,” “us,” or “our” means Lycan Retrieve.
2. The Information We Gather
We only collect the personal information required to offer our services, meet legal obligations, or improve your experience. This encompasses:
Full name, email address, telephone number, and postal address
Details associated with your claim (e.g. financial loss, lender information)
Communication options
Information regarding website use (e.g. IP address, browser type, duration of visit)
We might also gather additional data with your permission or where it’s applicable to your claim.
3. How Your Information Is Used
Your personal information is used for the following purposes:
to get in touch with you regarding your claim or inquiry
To ascertain whether you qualify for a claim
- To manage and oversee your case
- To share news, results, and key documents
- To fulfill legal, regulatory, and accounting requirements
- To enhance our site and customer service
- For advertising (only if you agree or on legitimate interest)
We don’t sell your personal data to third parties.
4. Lawful Reasons for Processing
We use the following legal justifications to process your personal data:
Contractual necessity: in order to offer you our services
When required, such as in marketing messages, consent
Legal obligation: fulfilling legal or regulatory requirements
Justifiable interests: to efficiently run our company (e.g., marketing similar services)
5. Marketing and Communications
We may use your information to inform you about our services, updates to your claim, or related products. You can opt out of marketing communications at any time by phone, email, or post.
6. Data Retention
Potential Clients: We store your contact information for a period of 3 years unless you ask us to delete it.
Clients: We store your data for 6 years from the date of termination of your last contract to satisfy legal and regulatory obligations.
After these time frames, data will be deleted or anonymized securely.
7. Your Data Rights
You have rights under data protection legislation such as:
- Access: Ask us for a copy of your personal data
- Rectification: Have inaccurate or incomplete data corrected
- Erasure: Ask us to delete your data (in specific circumstances)
- Restriction: Ask us to limit how we use your data
- Objection: Ask us to stop processing your data for certain reasons, such as marketing
- Portability: Ask us to transfer your data to another provider
To ask for any of these rights, please contact us using the information at the end of this policy. We might need to check your identity before we can process your request.
8. Security of Data
We take the appropriate organizational and technical precautions to guard your data from loss, abuse, and unauthorized access. Tighter access controls, encrypted storage, and protected servers are all part of this.
9. Cookies
We employ cookies to make your experience better and track website usage. For more information, please refer to our [Cookie Policy].
10. Links to Third Parties
Links to external websites may be found on our website. We have no control over the content or privacy policies of third-party websites. Please review each of their privacy policies separately.
11. Changes to This Policy
We might revise this Privacy Policy occasionally. Any new changes will be published on this page, and where necessary, we’ll email you.
12. Contact Us
If you have a query, want to exercise your rights, or simply want to speak with our Data Protection Officer, you can:
Email: support@lycanretrieve.com
Use our contact form at: https://lycanretrieve.com/